- Payment is made via credit card or PayPal.
- Credit card payments will be transferred to an external web page which is a secure credit line operated by “iCount”
- The credit card information will never be stored in the company’s databases and will be deleted immediately after the transaction is completed.
- After payment, you will receive an email that will include the order details and confirmation.
2. Order cancellation
- Immediate cancellation of an order will be allowed within one bussiness day. After one business day, the transaction cannot be canceled and the return regulations must be followed.
- Request to cancel a transaction can be made via contact us page or by email.
- After canceling a transaction, the payment for the transaction will be credited through the original method of payment.
3. Changing an order
- You can change your mind and change the products you ordered within one business day.
- Changing a product to more expensive one will be possible after paying the price difference by PayPal / Credit card
- In a case of changing a product to a cheaper one, a credit for the price difference will be done via the original payment method.
4. Replacing a product
- In accordance with the Israeli Ministry of Health Law, the bottom part of a swimwear or a full swiwear cannot be returned or replaced.
- Replacement / return of a top part will be possible as long as the swimwear is still brand new. It can be done by contacting us through the contact page or by email.
- If there’s a problem with a non returnable product, please contact us.
- After receiving from us an approval to return a product, you may send it by mail with a tracking number to our shop in Israel.
- We provide a lifetime warranty for problems with sewing and extendance of the fabric. In such case you may contact us and send the product to our shop for a replaecement / fix.
- The Company will not take responsibility for any malfunctions caused by a wrong use, such as:
– Stains and changing the color of the fabric due to staying in dirty water or chlorine pools
– Stains and dirt caused by body tanning products.
-Using a washing machine for cleaning the swimwears.
- The products will be transferred to the shipping company within one business day.
- Packages will only be sent using a shipping companies that provide tracking numbers.
- From the moment the product is transferred to the shipping company, the company will not take responsibility for delays caused by the shipping company.
The company “Maya Bikinis” reserves the right to change the content of the website policy and regulations at any time without noticing all of its customers.